Responsible Gaming at dhh88

1. What Is Responsible Gaming?

Responsible gaming means approaching online casino and sports betting as a form of entertainment — one with a budget you have decided in advance, within time limits you have set yourself, and never as a way to earn income or recover losses. At dhh88, we believe that when gaming is approached responsibly, it can be an enjoyable part of everyday leisure for adults across Bangladesh.

dhh88 is committed to providing a safe, fair, and transparent gaming environment for all registered players. Our platform includes practical tools that put you in control of your own gaming activity. We take our responsibility seriously — if gambling stops being fun, we want to help you take a break or step away entirely. This page explains every tool and policy we have in place for players in Dhaka, Chittagong, Sylhet, and all across Bangladesh.

2. Our Responsible Gaming Commitments

dhh88 operates six core responsible gaming commitments. Every player on our platform can access these protections from day one.

3. Age Restriction — 21+ Only

dhh88 is strictly an adults-only platform. All players must be 21 years of age or older to register an account, make a deposit, or participate in any game or betting market on the platform. This policy is non-negotiable and applies to all users regardless of location within Bangladesh.

dhh88 uses identity verification (KYC) procedures to confirm the age and identity of all players before withdrawals are approved. We reserve the right to request age verification documents at any point during a player's time on the platform. Accounts found to belong to persons under 21 will be immediately suspended, all funds returned, and the matter reported as required.

4. Deposit Limits — Stay Within Your Budget

Setting a deposit limit is one of the most effective ways to manage your gaming spend. dhh88 allows you to set limits across three time periods. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period before the new higher limit becomes active — this protects players from impulse decisions.

• Daily deposit limit: caps the total amount you can deposit within any 24-hour rolling period.
• Weekly deposit limit: caps your total deposits across a rolling 7-day period, regardless of how many individual transactions are made.
• Monthly deposit limit: the broadest control — caps the total amount deposited within a rolling 30-day period, giving you a clear monthly budget for gaming.

5. Time-Out — Take a Break

Sometimes all you need is a short break. dhh88's time-out feature allows you to temporarily suspend your account without permanently closing it. During a time-out period, you will not be able to log in, place bets, or make deposits. Your account balance is preserved and will be available when the time-out period expires.

• 24-hour time-out: a quick cool-down after a long session or a moment of frustration. Takes effect immediately upon request.
• 7-day time-out: a one-week pause that gives you time to reflect on your gaming habits without a permanent break.
• 30-day time-out: a full calendar month away from the platform. Suitable if you feel your gaming is becoming more frequent than you intended.

To activate a time-out, contact dhh88 support via the email address listed in the footer. Time-outs cannot be cancelled early once activated. If you need a longer break than 30 days, consider our self-exclusion option instead.

6. Self-Exclusion — A Longer Step Away

Self-exclusion is a stronger measure designed for players who feel that gambling is having a negative impact on their life and who want to stop for an extended period. When you self-exclude from dhh88, your account is deactivated for the full duration of the exclusion period, you will be removed from all marketing communications, and you will not be permitted to reopen the account until the exclusion period has fully expired.

dhh88 offers self-exclusion periods of 3 months, 6 months, 12 months, or indefinitely. We recommend being honest with yourself about which period is right for you. An indefinite self-exclusion can only be lifted after a minimum of 12 months have passed, and only after a cooling-off review period. To request self-exclusion, contact our support team immediately — we will process the request without delay.

7. Recognising Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to notice at first. The following signs may indicate that gambling is no longer a leisure activity for you and has become a problem that requires attention.

• Spending more money on gambling than you originally planned or can afford to lose.
• Chasing losses — continuing to gamble to try to win back money that has already been lost.
• Gambling interfering with work, study, family relationships, or daily responsibilities.
• Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down.
• Borrowing money, selling possessions, or neglecting bills in order to fund gambling.
• Lying to friends or family about how much time or money you spend on gambling.

If any of the above describes your experience, we strongly encourage you to contact the dhh88 support team and request a time-out or self-exclusion immediately. You do not have to wait until things feel completely out of control — reaching out early is always the right choice.

8. Tips for Staying in Control

Even if gambling has not become a problem for you, following these practical guidelines will help keep it an enjoyable activity throughout your time on dhh88.

• Set a budget before you start and stick to it — only gamble with money you can genuinely afford to lose.
• Set a time limit for each session and stop when you reach it, even if you are winning.
• Never gamble to relieve stress, boredom, or negative emotions — find alternative activities like sport, socialising, or entertainment.
• Take regular breaks during sessions — step away from the screen, drink water, and check in with how you are feeling.
• Use dhh88's deposit limit and time-out tools proactively — setting them before you need them is far easier than trying to apply them in a moment of impulse.

9. Protecting Young People

dhh88 does not permit anyone under the age of 21 to register or use the platform. We actively work to ensure that young people cannot access gambling services. In addition to our own KYC procedures, we encourage parents, guardians, and household members to use parental-control software on any shared devices — particularly smartphones and tablets — to prevent underage access to gambling websites and apps.

If you share a mobile phone, tablet, or computer with younger family members, we strongly recommend: enabling screen time / usage controls in your device settings; logging out of your dhh88 account after every session; using a strong, unique password that family members do not know. Protecting young people from gambling is a shared responsibility, and dhh88 takes its part in that seriously.

10. Need Help? Contact dhh88 Support

If you are concerned about your own gambling or a family member's gambling, please do not hesitate to reach out to the dhh88 support team. All responsible gaming enquiries are handled with full confidentiality and without judgement. We are here to help — not to question you.